Support & Communities

Contact Support

Technical Support and Customer Care contact information is provided below according to your Pitney Bowes Software product group.

Contact information for other geographies is available within the other support departments section on this page for your convenience.

Consider the following guidelines when determining whether you need to contact Technical Support or Customer Care:

Technical Support - Questions about the installation or use of your software. Including error messages and other questions about the use of your software.

Customer Care - Product unlocking [MapInfo products], order status, tracking number or any other general enquiry.

Mailing Equipment including Franking Machine Software Support, please click here

Europe, Middle East and Africa (not including Germany)