Civil Protection and Community Safety
Software solutions, data and services for Public Protection Agencies
Police forces, emergency services and other organisations engaged in making our communities safer, are under increased pressure to improve services – to respond faster – to achieve more. With crimes to investigate, accident scenes to attend, streets to patrol, terrorism threats to combat and even internal policies to manage rising to the challenge is increasingly difficult. Today more than ever, public service organisations are interested in turning their massive data stores into useful information.
Tackling crime and disorder and delivering safer communities demands that many organisations must work together to engage the public and successfully reduce the incidence of serious and volume crime and other anti-social behaviour. Bringing together information on crimes and incidents, local policing strategies, socio-demographic trends and local infra-structure is a significant task. Involving external organisations such as local councils, health services and probation services demands a flexible, innovative, efficient and effective solution, capable of integrating multiple service models and partners while maintaining quality service.
- Flexibility & Adaptability The ability to mould and reshape services and processes to fit changed circumstances enables better overall service
- Innovation & Diversity At a time of increasing and accelerating change, the ability to innovate has become a business imperative rather than a desirable attribute
- Efficiency & Effectiveness Delivering the best possible services with the optimum level of resource
- Quality One of the key objectives of adopting a ‘quality’ approach has to be the ability to deliver a consistent and uniform level of service that meets customer’s needs and requirements
- Integration The last of the five key business imperatives draws together all these different threads – realising need to be delivered by a single organisation. Everything that happens, happens somewhere
More than 80 percent of all crime and disorder related data has a geographic component. The challenge has been to unlock the full potential of this information, taking it from the individual silos where it was used exclusively for one specific purpose and incorporating it with other data for increased effectiveness and response. Location intelligence plays a critical role as an enterprise-wide solution capable of tapping into the broad spectrum of location-based data.