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Utilities case studies

Cutting the cost of asset management and service delivery

Pitney Bowes Software has been working with utility providers for many years, delivering solutions to their greatest challenges – from asset management, to logistics planning and sales and marketing.

Read on to learn about the work we’re doing with utility companies around the world.

Featured case studies

Charlotte County Utilities (Customer Communication Management)

US utility empowers customer service representatives with full customer communications histories

Cincinnati Water Works (Customer Communication Management)

US regional water company creates and delivers customer communications for less

Northern Ireland Water

Norther Ireland Water relies on Pitney Bowes Software MapInfo Professional for efficient enterprise-wide access to physical asset data.

Yorkshire Water

Yorkshire Water, one of the world’s largest providers of water and sewerage services, wanted to more accurately respond to and resolve customer billing enquiries at the first point of contact with the company

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