Analyst Reports
Opinions from the analyst community
Our solutions are making waves across the analyst community.
Read the reports below to learn more about specific functions of our technology, and how the analysts believe they can help businesses to achieve real business insight.
Questions or Requests?
Please contact our analyst relations team for more information. To arrange a meeting with a Pitney Bowes Software executive, please contact Clarence Hempfield, Director Analyst Relations & Strategy at +1 (703) 763-1769 or clarence.hempfield@pb.com.
Featured analyst reports:
May 2011
Document Automation - Solution Vendors for Insurers 2011Celent defines "document automation" as, at a minimum, a system that allows the automatic generation of a document or documents from a managed template with both variable data and business rules. This definition does not include more simplistic "mail merge" technology. Today, most document automation vendors provide an array of similar features, including a WYSIWYG ("what you see is what you get") interface for designing templates, both ad hoc and batch capability, componentized documents, a commitment to SOA, and various insurance-specific interfaces. This report examines the vendors of systems that, at a bare minimum, offer the ability to create a template with placeholders for data and defined business rules that will be used to automate the generation of multiple documents.
October 2009
Butler Group Technology Audit: ConfirmButler Group explains how Confirm supports the maintenance, construction, planning, contract management, reporting, and audit management activities that are associated with assets such as roads and highways, bridges, trees, grounds, buildings, and pavements, as well as activities such as street cleaning.
September 2009
Quocirca: Turning customer interactions into profitable relationshipsThis paper explains how Pitney Bowes Software Customer Communications Management (CCM) solutions enhance multi-channel customer service, support compliance and speed document delivery.
July 2009
The State of Data Quality TodayAn independent research report The Information Difference.
June 2009
Forrester Wave: Document Output for Customer Communications ManagementForrester names Pitney Bowes Software a leader in document output for CCM – based on tools that help you enhance the speed and effectiveness of your batch communications.
December 2008
Butler Group Technology Audit: Customer Data Quality PlatformButler Group explains how the Pitney Bowes Software Customer Data Quality Platform integrates, matches, profiles, monitors and enriches your data to deliver unparalleled business insight.
Butler Group Technology Audit: e-Messaging SolutionButler Group explains how Pitney Bowes Software e-Messaging solution helps personalise messages; analyses the aggregated delivery and response status; develops workflow-based automated response systems to message replies; and indexes and archives messages to offer a customer-centric view.
Butler Group Technology Audit: DOC1 SuiteButler Group explains how Pitney Bowes Software DOC1 Suite, an electronic document composition application, enables organisations to turn documents such as statements into highly personalised communications.